Opening Commercial Control
Loading requests, booking price snapshots and recorded billing.
Commercial Control
One request. One controlled billing position.
Start from the price captured when the customer booked, record additional customer costs, separate internal fulfilment costs and prepare a customer-safe billing position for Checkout, Tracker and Receipt.
Recorded customer bookings
Requests with saved billing
Customer balance remains
Billing records marked paid
Recorded customer balance
Select a customer request
Choose a request from the billing queue to load its booking price snapshot and commercial record.
GH-REFERENCE
Concierge Request
Concierge Request
No booking pricing information loaded.
No snapshot timestamp
The booking price snapshot is used as the billing starting point.
Customer-facing billing
The service fee and service VAT are initially loaded from the customer’s booking snapshot. Additional charges can then be recorded separately.
Fulfilment cost & contribution
These figures are private commercial information and are excluded from the customer-safe billing record.
Recorded customer payment position
Browser-only payment records do not charge or refund money. They record the administrative position for this prototype.