Contact GoHenley

Need something handled?
Start here.

Contact GoHenley for general enquiries, partnerships or questions about the service. If you need a live concierge request handled, use priority dispatch instead.

Deploy Concierge General Enquiry
Need Something Now? Priority Dispatch Submit an immediate concierge, collection or delivery request.
Planning Ahead? Scheduled Concierge Choose a future date and preferred time through the booking flow.
General Question? Contact GoHenley Use the enquiry form below for non-dispatch questions.

General Enquiries

How can we help?

Use this form for questions about GoHenley, business enquiries, partnerships or other non-urgent matters.

Need something collected, delivered or arranged? Do not use this general enquiry form. Use Concierge Dispatch so the request enters the correct workflow.
A reference number will be generated for your enquiry.
✓

Enquiry received.

Your message has been recorded. Keep the reference below if you need to refer back to this enquiry.

Reference:

Local Coverage

Built around Henley-on-Thames.

GoHenley is designed around local execution. Individual request availability will depend on the task, collection point, destination and available concierge capacity.

01

Henley Town

Residential, retail, business and local collection requirements across central Henley-on-Thames.

02

Residential Areas

Concierge and household requests involving homes and residential locations across the local area.

03

Riverside

Selected riverside, hospitality, boating and event-related logistical requests.

04

Surrounding Area

Requests outside central Henley can be assessed individually based on distance and operational availability.

Choose the Right Route

Enquiry or dispatch?

Using the correct route ensures an operational request does not become mixed into general correspondence.

Contact

I have a question.

Use the contact form for service questions, business enquiries, partnerships, supplier enquiries and general correspondence.

Send an Enquiry
Concierge

I need something done.

Use the booking workflow for deliveries, collections, provisioning, household tasks, property requests or other concierge work.

Deploy Concierge

Contact Questions

Before you get in touch.

Quick answers to the most common questions about contacting GoHenley.

No. Live concierge, collection and delivery requests should be submitted through the booking page so they enter the GoHenley dispatch workflow rather than the general enquiry channel.
Yes. Businesses can use the general enquiry form for commercial enquiries, potential partnerships, supplier discussions and questions about local delivery or concierge support.
Requests involving nearby locations may be assessed individually. Availability will depend on distance, dispatcher capacity and the nature of the request.
The digital request channel can accept submissions at any time. Actual fulfilment depends on dispatcher availability, supplier availability and whether the request can be completed appropriately at that time.
Select “Feedback” as the enquiry type in the form above and include your GoHenley request reference if you have it.

GoHenley Dispatch

Need something handled in Henley?

Skip the general enquiry queue. Tell us what needs to happen and start the concierge request directly.

Deploy Concierge
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