Customer Relationship Management
Membership & Household Accounts
Manage GoHenley customers beyond a single request: account tier, household members, properties, service preferences, concierge context and request history.
GoHenley Guest
Pay-per-request customer account. No additional membership benefits are assumed by this prototype.
GoHenley Priority
Membership structure reserved for the future Priority offer. Pricing and benefits remain configurable and unconfirmed.
Household & Estate
Bespoke household account structure for multiple members, properties and service requirements.
Customer Directory
0 accounts Membership Accounts
GH
Select a customer account.
Open an account to manage customer details, household members, properties, preferences and membership status.
Membership Account —
Active Guest
Primary customer
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Account configuration
Example: preferred collection location, preferred
florist, access preference, contact preference.
This field is intentionally blank by default.
Add only benefits or entitlements formally agreed
for the membership product.
Household members
Properties & locations
Service preferences
Request relationship
Account management
Account updated.
Customer Base
Account Mix
Account Audit
Recent Changes
Current prototype: membership profiles, household members, addresses and concierge
notes are stored in this browser only. This is not suitable for
live customer data. Production requires authenticated customer
accounts, encrypted server-side storage, staff permissions,
audit controls and appropriate data retention. Membership pricing
and benefits should also remain disabled until GoHenley’s
commercial offer has been formally agreed.
Create Membership Account
Create a customer account manually or link it to an existing booking by using the same email address.