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GoHenley Recruitment Administration

Concierge Recruitment

Review every application before it reaches operations.

Review applications submitted through Join GoHenley, record recruitment decisions, manage the internal checklist and move approved applicants into the concierge roster.

Application register ready
Reading gohenley_concierge_applications.
0 Primary register
0 Awaiting review
0 Recruitment review
0 Checklist stage
0 Approved roster
0 Recruitment closed
Application Register

Concierge Applications

0 applications
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Select an application.

Applicant details, availability, capabilities, review notes, recruitment checklist and approval controls will appear here.

Recruitment administration prototype: this dashboard stores recruitment information in browser storage. Checklist selections do not prove that identity, eligibility, insurance, driving or reference checks have genuinely been completed. Production requires secure server-side records, authenticated staff access and a controlled verification process.
/workforce-admin/ Main storage: gohenley_concierge_workforce Existing integration: gohenley_concierge_applications gohenley_approved_concierges gohenley_bookings Assignment keys: gohenley_request_assignee_REFERENCE gohenley_request_assignee_ref_REFERENCE ========================================================= –>
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GoHenley Concierge Workforce
Recruitment Operations Services Dispatch

Workforce Operations

Concierge Workforce & Availability

Manage the approved GoHenley concierge network: operational status, availability, capabilities, transport, coverage and active workload — then assign the right person to each customer request.

Approved Concierges 0 Workforce roster
Available 0 Manually marked available
Busy 0 Active workload
Assigned Requests 0 Current active assignments
Unassigned Requests 0 Active requests needing assignment
Recruitment Approved people only

Approved recruitment records can be imported into the operational workforce roster.

Availability Availability is explicit

Workforce status is manually recorded. The page does not pretend to detect whether a concierge is actually online.

Matching Capability before assignment

Use service capability, transport, coverage and workload to inform dispatcher decisions.

Access Approval is not login access

A roster record does not create authentication or secure Dispatcher Portal access.

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Approved Workforce

Concierge Roster

0 concierges
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Select a concierge.

Open an approved concierge profile to manage operational availability, capability and customer-request assignments.

Concierge Reference —
Off Duty Approved

Concierge profile

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Availability & coverage

Capability & transport

Adjust only after capability has been confirmed through the GoHenley recruitment or training process.

Current workload

Assigned 0
Active 0
Completed 0
Capacity —

Assign customer request

Workforce management

Workforce profile updated.
Workforce Capability

Capability Coverage

Workforce Audit

Recent Activity

Current prototype: workforce status and availability are manual browser records. “Available” does not mean the concierge is live, logged in or location-tracked. Approval also does not create a staff account. Production requires secure staff authentication, central roster storage, permission controls, actual availability submission, audit records and controlled access to customer request data.
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