Opening Customer Checkout
Loading your GoHenley request and customer billing position.
Customer Billing
Review your GoHenley charges. Approve only what you can see.
Review the customer-facing service fee, VAT and any additional customer costs recorded against your request. Internal GoHenley fulfilment costs, concierge pay and commercial margin are never shown here.
Open your GoHenley request
Enter the request reference shown on your GoHenley booking confirmation. Billing only appears after GoHenley has prepared the customer-facing charges for review.
We could not find
Check the reference and try again. This prototype can only locate GoHenley requests stored in this browser.
GH-REFERENCE
Concierge Request
GoHenley has not yet released a customer-facing billing position for this request. The customer should not approve or pay an amount that has not been prepared by Billing.
GH-REFERENCE
Concierge Request
What GoHenley is handling
Concierge request
Your billing breakdown
Only customer-facing charges are shown. Internal concierge fees, supplier costs, fulfilment costs, contribution and margin are deliberately excluded.
Review before approving
Approval confirms that you have reviewed the current customer-facing billing position. It does not itself process a card payment.
The billing position changed.
Charges approved.
Your approval is linked to the current billing position.
Approval recorded