Finance & Commercial Control

Know what the request earns, costs and retains.

Prepare customer charges, record direct fulfilment costs, track payment and refunds, and understand request-level gross contribution without exposing internal economics to the customer.

Finance Administrator

Used for browser activity records only. This does not provide authenticated finance access.

Customer Charges £0.00 Total prepared charges

Payments Recorded £0.00 Gross recorded receipts

Refunds Recorded £0.00 Browser-recorded refunds

Net Cash Retained £0.00 Payments less refunds

Direct Costs £0.00 Goods + supplier + concierge + other

Gross Contribution £0.00 Pre-overhead, before VAT

Finance Directory

Requests

0 requests

Select a request.

Open a GoHenley request to prepare its customer charge, direct cost and payment record.

Commercial Request —

—

Draft

Request & fulfilment context

Customer —

Request Status —

Concierge Unassigned

Concierge Reference —

Supplier / Partner None

Supplier Reference —

Commercial position

Customer Total £0.00 Including VAT

Outstanding £0.00 Based on recorded payment state

Net Cash Retained £0.00 Paid less refunded

Gross Contribution £0.00 0.0% pre-overhead

Customer charges

GoHenley Service Fee

Goods / Purchases Charged

Third-Party Customer Charges

Additional Travel

Discount / Credit

VAT Rate %

Direct fulfilment costs

Actual Goods Acquisition Cost What GoHenley actually paid for goods purchased for the customer.

Supplier Cost

Concierge Fee Mirrors to the concierge account fee record.

Other Direct Cost

Direct Cost Description

Customer approval

Payment & refund record

Payment Status

Payment Method

Payment Reference

Amount Paid

Refund Amount Records the refund value only. No provider refund is triggered.

Net Cash Retained

Internal Billing Notes

Finance activity

Request tools

Customer Checkout Receipt Customer Tracker Dispatch Support

Finance prototype: figures, payment states, references and refunds on this page are browser records only. They are not payment-provider confirmations, accounting entries or bank reconciliation. Production requires authenticated finance access, server-side records, payment-provider integration, controlled refunds, accounting reconciliation and auditable commercial history.